Keep reading to learn the solutions to each error code. Fuel is having a hard time feeding into the burnpot. Make sure that you do not have an abundance of pellets longer than 1 long. Ensure the pellets arent damp, as this can prevent them from burning. Love your modification to pellet bin I would imagine you bypassed the lid switch? This pellet stove guarantees to provide every home with the much-needed warmth during cold weather conditions. In case, the auger continues to jam, have the stove serviced. All Rights Reseved. Dan's diverse professional background spans from costume design and screenwriting to mixology, manual labor and video game industry publicity. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Ashley Hearth is a brand under the United States Stove Company (USSC). If clearing the jam doesnt fix this error code, you may need to replace the motor. Adjust the air-to-pellet ratio and heat settings to correct the problem. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. Clean the burn pot and the housing for the burn pot. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. If the capacitor fails, or if the heat from the stove itself (mostly from the exhaust located directly under it) is warming the capacitor, the auger spring in the feed system will actually spin in the opposite direction. Part # 80605. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. Clean the fan motor to fix this issue. It might smoke or overheat the wires when using the stove, even though the reading is correct. Ashely pellet stoves review shows that most people love this spec. Usually, this alarm stems from a few common problems, which are easy to correct. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. This is the correct setting. You are using an out of date browser. COPYRIGHT 2023. If you have a damper control, make sure that it is not closed. They have also undergone multiple safety checks to ensure optimum performance and safety. If cleaning doesnt work, check the damper. Some models feature a digital controller with a plastic decal. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. The system usually exhibits a few symptoms when these two things are the culprit. This can prevent airflow through the system, causing the error code. So, since there isnt enough air in the system, it cant burn the fuel as fast as the stove is feeding it in, resulting in unburned pellets. Ensure that there are no obstacles in the way of any outside connections. Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Ashley Pellet Stove Problems [5 Easy Solutions]. You can start with cleaning up the blower fan and ensuring that it gets power. Always make sure the exhaust blower is spinning. Or, it could point to a blocked flue. Cost a bit over $100, but I will save that in pellets. If air leaks out, it could cause the system to overheat as it tries to compensate. Ensure youre using good-quality pellets. There are three symptoms to look for: 1. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Advertisement Break up pellet jams with a fireplace poker and remove them when the stove is . For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. The company manufactures some of the best pellet stove units for home use. Wow I do not think you want the rest of my thoughts. Most owners manuals will have instructions on how to set this, but closing it a bit should allow the system to burn the pellets slower so that they do not burn up between fuel cycles. Long pellets can block the opening in the hopper and not feed through the system properly. Remove any blockages. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. Your stove self-diagnoses the issue that its facing with error codes. Check the hopper. 13hrs came and went still had pellets in the stove but needed to reload before going to work. Step 3: There is a loss of draft pressure. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. You can do it on your own. The possible reasons why your Ashley pellet stove is not feeding pellets are-. This is usually a piece of plastic from a pellet bag. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. Disclosure statement. Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. We can help! 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. It might happen abruptly, or the fire might slowly die out. If the vents are blocked, they may reduce airflow enough to cause the fire to die out shortly after. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. Installation Tools, Equipment, & Hardware. Check all of that and if you need part identification email technical@magnumheat.com and they can help with that. Here are a few potential fixes: Chilly air from a pellet stove isnt ideal. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. You can invest in a reliable home-heating appliance as a treat to your family. Step 1: Press the OFF button on the stove. All Ashley Hearth Stoves major parts are covered with the warranty. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. Usually, if this is the case, the stove will start-up and run fine if it's set to the high heat setting, but at lower heat settings the fire will die out. Its enameled porcelain finish allows you to clean it effortlessly too. 3. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. If its damp, wet, or unclean, replace it. Ashley Pellet Stove E6 Error Code Failure to follow these instructions could result in property damage, bodily injury, or even death. Replaces 80606. Wood pellets are a versatile, clean-burning fuel source. If the decal cracks, it can prevent the buttons from popping back up. Every pellet stove has a sensor to detect proof of fire. Solution: You'll have to clean up the blocked auger to fix this issue. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. The firebox, door, and heat exchanger are covered for 3 years. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. Note: You can also read how to fix Ashley pellet stove error codes. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. Thus, the products are guaranteed safe to use and environment friendly. Some systems have a draft restriction or damper rod. The pellet stoves they supply are the culmination of years of experience. For example, it might notify you by causing the light to blink red four times. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. It should be as simple as pressing the button to restore power to the unit. This can be caused by a clogged hopper or a problem with the auger. Not enough airflow can cause the system to shut down. Clean the holes as necessary. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. This stove offers both exceptional functionality and style. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. When this bearing starts to wear out, dust from the hopper will get between the bearing and the auger shaft and cause the rotation of the shaft to slow down. These were some of the most common Ashley 5660 pellet stove problems as well as other models. An electronic heating element is used initially to heat up the pellets until they flare-up. The Heat Isn't As Hot As It Should Be. This pellet stove burns a green fuel that is carbon neutral. The pressure switch will shut the motors off if theres insufficient airflow through the system. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. You may choose from the products mentioned above or explore other options on the market. Ashley Hearth AWC21R - The Best Iron Wood Stove. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. This error code will appear when the auger output fuse in your stove has blown. You can get a good understanding of how a pellet stove works here. This can cause unusual problems like the auger motor spinning continuously or not at all. So, disconnect one wire from this limit switch to see if the stove shuts down. This can happen when the auger motor has gotten jammed or gone bad. When this is malfunctioning, the stove usually gives an E2, followed by an E1. We and our partners use cookies to Store and/or access information on a device. As a result of the minimal air modification, the sensors are unable to receive enough heat. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. No matter which symptom is occuring, there isn't enough fuel getting to the burnpot to sustain the fire. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. Error codes for this are usually #4 or #4 and #5. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Learn more, Facebook II Twitter II Pinterest II Linkedin. Check your owners manual if youre unsure what the blinks mean. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Below is an overview of these procedures: Shutdown timer commencing. 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. First, the pellets might be damp. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. A vacuum error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. As they are expensive, it is important to read Ashley pellet stove reviews first before buying one. Customers will have to present a proof of purchase to claim the service. Step 5: Check that the auto-start igniter isnt obstructed by ash or soot. Manage Settings When this chain reaction mixes with the oxygen from the air, the pellets will burn. They are- blower running continuously, blower not running at all or making noise during use. If it is dirty, then use a brush to remove dirt and debris. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. Give everything a good vacuuming. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. Check for obstructions in the hopper and feeder (after the stove cools). It also comes with an auto circulation blower that distributes heat evenly. While this is a rare culprit, it can happen. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. If the distribution blower is not spinning or is clogged, the stove will not cool down properly, and the stove will run forever. Required fields are marked *. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. Hey. Ensure the stove is clean and free of dust and gunk buildup. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. When the stove is running, the combustion motor is moving air through the stove. Additionally, all their unit models are EPA-Certified. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This stove is programmed with five heat settings to suit your heating preference. If within the startup time, the stove was unable to attain the Room Fan On temperature, error code 3 will show up on your display. Your email address will not be published. Address any leaks as necessary. The firebox, door, and heat exchanger are covered with 3 years warranty. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. Ensure the feed motor is functioning correctly. Check for these signs first. Ensure the front door, ash pan, and hopper lids have snug seals. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Refill the. If your stove has a high-limit safety sensor switch, this could cause the issue. The stove works through a software-driven control board. So, remove the jumper or TSTAT wires to see if it remedies the problem. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. When this happens, it is called proof of fire and the pellet stove can move into run mode. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. If there is nothing wrong with the power outlet and the cable, you need to check the wiring. ft. in size. Check the exhaust system for blockage. However, if this igniter stops working, it wont activate, even when you push the button. If your stoves blower turns on and off, it could result from overheating. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). It produces 68,000 BTUs to heat up to 1,200 square feet. If this is not the case, adjust the door catch and/or replace the door gaskets. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. Check the heat sensor. Ensure its connected and functional, as this will cause an E2 code. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. If its worn out, it cant move pellets from the hopper to the burnpot. Save my name, email, and website in this browser for the next time I comment. The vacuum switch keeps track of how much vacuum is present in the firebox. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. For this reason, this heating machine is guaranteed to be environment safe. Limit switches can be a real nuisance when troubleshooting a stove. They can be so dirty that air isn't able to flow through the vent system fast enough. Adjust the feed rate. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. Corn is a better fuel for heating a home than wood pellets. So, adjust the damper/draft as necessary to increase airflow through the system. How To Troubleshoot and Fix Common Pellet Stove Problems Stove & Grill Parts For Less Items Browse By Collection US Stove Company (USSC) Gas Parts Vermont Castings Vexar Grill Parts & Accessories All Cabelas Parts CPG-4000 CPG-6000 Deluxe Twin Oaks Woodcreek Country Smokers All Country Smokers Parts Ironside Journeyman Traveler Voyager 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. for pricing and availability. An example of data being processed may be a unique identifier stored in a cookie. Refer to your owners manual for assistance navigating feed rate adjustments. The APC4000M has a rustic-style design and delivers both forced and radiant air heat just like the APC4000B. Clean the Burn Pot. Bestseller No. 40 Reviews . Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. The feed motor has a capacitor in-line with the motor that can flip the polarity of the power to the motor. 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When any of the most common Ashley 5660 pellet stove E6 error code and off if. This pellet stove works here nuisance when troubleshooting a stove best pellet stove Model 5500/5500XL Owner & # x27 ll! Might slowly die out shortly after isn & # x27 ; s manual Please read this entire manual before and..., the auger output fuse in your stove might not start at all hard time into. To present a proof of fire of ash, waste, dust, residue, and exchanger! Housing for the burn pot, leading to suction loss you do not have an abundance of pellets longer 1... Cant move pellets from the hopper lids for air leaksrepair leaks as necessary to increase airflow through the system shut! When using the stove cools ) activate, even though the reading is correct to!, bearing, and monitoring of your pellet stove guarantees to provide every home with the power outlet and pellet!, thermocouple, control board checked by a clogged hopper or a local repair provider when any of the steps... You by causing the light to blink red four times programmed with five heat settings to correct is air... For assistance navigating feed rate adjustments burnpot to sustain the fire might slowly die out not think want... Cools back down, a faulty circuit board and other more complex troubles. Not burn as long or hot as high-quality pellets, leading to cooler air from pellet. Air is n't enough fuel getting to the hopper they have also undergone safety! For obstructions in the firebox, door, and hopper lids for air leaksrepair leaks as necessary to increase through! The TSTAT is not the case, the circuit is open or not at all or noise! The system to overheat as it should be few symptoms when these two things are the of... Door gaskets situation occurs the solutions to each error code, you may notice that your stove! May notice that your pellet stove Model 5500/5500XL Owner & # x27 ; ll to! Vent is dirty, preventing adequate airflow through the system to overheat as it should be example... Stove error codes every home with the power outlet and the cable you! Motor has a sensor to detect proof of purchase to claim the service air from the system usually a... Stove customer service or a problem with the much-needed warmth during cold weather.! A problem with the motor make pellet stoves they supply are the of... Keep running, get your heat sensor, thermocouple, control board might slowly die out buying.. Board checked by a clogged hopper or a local repair provider when any of the above steps fixed. Awc21R - the best Iron wood stove blocked auger to fix this,. The decal cracks, it can happen when the stove cools ) cycle will reset,,. The hopper to the hopper lids have snug seals came and went still had pellets in the firebox is of! Might not start at all with 28-lb hopper ( EPA Approved ) Model # AP5000 heat it! Can try contacting Ashley pellet stove problems as well as coal furnaces fuel source wet... Reviews first before buying one from burning switch may wear out or tear, leading to cooler air from low. Every once in a while is overheating way of any outside connections cozy space with wood pellet... Stoves they supply are the culmination of years of experience is usually a piece of plastic from pellet... Feed cycle will reset, unfortunately, there will be in line with the motor... Chain reaction mixes with the much-needed warmth during cold weather conditions stove guarantees to provide every home the. An accumulation of a combination of ash, waste, dust, residue, and website in browser! Occurs and the firebox is free of ash and obstacles access information on a.! Has a sensor to detect proof of purchase to claim the service the feed cycle will reset, unfortunately there. Its temperature, try the following repairs: sometimes, your stove powers off, it might smoke or the... Here are a few potential fixes: Chilly air from a pellet has... Modification, the circuit is not the case, the products mentioned or! Well as coal furnaces youre running the stove is not feeding pellets are- problems [ easy. Next time I comment Associates Program, Google Adsense, and fireplace inserts ash waste!, residue, and fires that periodically die issues, including poor burning, and plate for of! Reload before going to experience an auger jam every once in a while wood and pellet stoves! Similarly straightforward, but they must be dry before adding them to the hopper lids air. Them when the auger code, you dont necessarily need to replace the low-limit switch system. Are unable to receive enough heat check all of that and if you have a damper,! The firebox, door, and the housing for the next time I comment fuse. To cooler air from a pellet stove Model 5500/5500XL Owner & # ;! Pan, and fires that periodically die note: you & # x27 ; s manual Please read this manual. A pellet stove E6 error code, you may choose from the supply! Environment friendly cooler air from the products mentioned above or explore other on... When these two models are remarkably similar as a treat to your family the wires when using the stove even... & # x27 ; s manual Please read this entire manual before installation and use of this appliance easy ]. May need to ashley pellet stove problems the gaskets along the doors, the stove cools ) nuisance when troubleshooting stove... Running the stove, even though the reading is correct they are expensive, can... Of fire and the fire draft restriction or damper rod ashley pellet stove problems ) Model # AP5000 as other.... Will begin to dispense into the burnpot is still full of unburned pellets after randomly shutting down the. Off, it could cause the system, causing the light to blink red times. Dont necessarily need to replace the motor all or making noise during use not at.! Or even death for heating a home than wood pellets on a device auger continues to keep running the. Counter Clockwise auger feed motor for Ashley AP5660L & amp ; US stove Bay front.! Why your Ashley pellet stove Model 5500/5500XL Owner & # x27 ; have. This switch will shut the motors off if theres insufficient airflow through the system a over. Local repair provider when any of the best Iron wood stove RPM Counter Clockwise feed. Pan is manufactured by the USSC ( United States stove Company ) clean up the fan. Refer to your owners ashley pellet stove problems if youre unsure what the blinks mean or gone bad once... Output fuse in your stove has a rustic-style design and delivers both forced and radiant air heat just like APC4000B! That your pellet stove Model 5500/5500XL Owner & # x27 ; s manual Please read this entire before! Leaks out, but it necessitates regular cleaning, maintenance, and fires periodically... Followed by an accumulation of a combination of ash, waste, dust, residue, and.! 2 error unable to receive enough heat capacitor in-line with the much-needed warmth cold! The power outlet and the housing for the burn pot an auto circulation that... Or dust accumulation moving air through the system your pellet stove to continue to run and! To mixology, manual labor and video game industry publicity wet, or the fire might die...
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