Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. Follow along to find out more. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. This option mimics the comfort of texting a good friend. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Marcelle ET, et al. (2021). Kaiser Family Foundation. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. (2019). If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. Content is reviewed before publication and upon substantial updates. It also. In general, BetterHelp says its services can work well for people looking to improve their quality of life. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. Turgoose D, et al. When looking for a therapist, asking the right questions will help you find the best fit. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. Subscribers pay $60-90 per week after this trial period. You can access BetterHelp counseling services via a smartphone, computer or tablet. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. Our website services, content, and products are for informational purposes only. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. If you buy through links on this page, we may earn a small commission Heres our process. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. Our website services, content and products are for informational purposes only. If youre interested in trying BetterHelp, you can get started here. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. If youre considering self-harm or suicide, help is available. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. 2023 Dotdash Media, Inc. All rights reserved. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. However, many BetterHelp counselors also specialize in specific issues, including: BetterHelp is not the right choice if you have thoughts of hurting yourself or others, are a minor or under the care of a legal guardian or are experiencing an urgent crisis or emergency. Marcelle ET, et al. She is a licensed social worker with clinical experience in community mental health. Knowing hes there is really comforting.. Learn more about. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. BetterHelp, Medical Insurance, and Paths to Counseling. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. Telehealth is a growing field, and research on its effectiveness is still emerging. (2020). We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. The company operates through thousands of therapists who can. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. The actual click-through process takes less time, and the matching turnaround is also much faster. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. Brightside is covered by insurance, and is in-network with several large insurance companies. Last medically reviewed on February 2, 2022. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. The app will notify you of their response. Learn how Talkspace works, what its good for, and whether its right for you in this review. BetterHelp isnt free. Check out our FAQ Page. Here are the biggest benefits, as well as who are good candidates for the. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. A users testimony on the BBB website says, You get exactly what you pay for. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. Here Are 9 Questions To Ask. Accessed 6/29/2021. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. Talkspace vs. BetterHelp: Which Online Therapy Is Best? In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. McLean SA, et al. (2019). A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. Healthcare professionals review articles for medical accuracy. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. It would help us match you with the most suitable therapist for you. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. We do not offer individual medical advice, diagnosis or treatment plans. Psych Central only shows you brands and products that we stand behind. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. All rights reserved. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. BetterHelp says employed therapists are licensed and accredited. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. Answer a few questions about your therapy goals to get started. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. Varker T, et al. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. See where else they recently placed direct ads. We avoid using tertiary references. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. . Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Spending just a few minutes a day on meditation can have big benefits for your mental health. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. Therapeutic contact is limited to your weekly video sessions. It offers counseling through online messaging, live chat, and video and phone sessions. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. BetterHelp does not take insurance. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. A 2019 study assessed the effectiveness of BetterHelp for treating depression. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. BetterHelp also is not ideal for users with faulty or unstable internet connections. BetterHelp is an online therapy platform connecting users to licensed therapists. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. Just log on at your appointment time and your counselor will prompt you to start the video chat. BetterHelps sign-up process is quicker all around. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. That being said, since online therapists are distant from the client, it may be difficult to respond immediately or effectively when a crisis situation or tragedy happens. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Theres also an option for group therapy, known as groupinars. Lin T, et al. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. It also offers couples and teen therapy, with free live weekly group seminars available. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. However, there are some conditions that are still best treated in person. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. Your counselor will prompt you to get real therapy through its online platform process less... A growing field, and video and phone sessions through online messaging, live,. With therapists is more detailed than BetterHelps, and since then has to! That many universities and organizations partner with to provide counseling to large communities advice from everyday people, BetterHelp its... Few minutes a day on meditation can have big benefits for your mental health through online,! 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