We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. This special formula keeps your furniture soft-to-the-touch feels great to sit on. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back. hbspt.cta._relativeUrls=true;hbspt.cta.load(6297385, '92ff2b83-7400-4e8f-b800-183179eabfe8', {"useNewLoader":"true","region":"na1"}); What if the affected item is not replaceable or repairable? Vacuum or brush lightly to removesoil. Please provide us with your name and email and we'll get back to you as soon as possible regarding this item. Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. I highly recommend skip lazy boy. I put a few drops of water on our Lazyboy and it soaked in. its own. This enhanced Crypton finish provides an invisible, protective When we call they hang up on us. Every well-dressed bedroom needsvertical storage. " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! Daily activities like commuting, shuttling kids, and grocery runs can quickly make a mess of car interiors. I called the number and the person who answered told me to send photos. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. Style with spaceto spare. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. I would find out what it is that they are putting on the fabric. Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. Within a week I had blisters over most of my body. They claimed, "You've got a spot on the leather, you make the call, they come and clean it and if they can't they replace it. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". As stylish as they are versatile, our ottomans can do it all. Both had problems. But how does the protection plan work, and how will it protect you? The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. My husband's 3cyr old power recliners footrest broke I Dec. Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. This will surely increase the credibility of your complaint. If you have further questions relating to your particular piece of furniture, please contact your Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Of course, they are always willing to charge again to replace the parts but in the years I have been buying the chairs they have done nothing to prevent the problems from recurring. We are done. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains. The 10 Best Coffee Tables of 2023. Both salespeople pushed the sale of these warranties very heavily. Called the store and they picked up the furniture and treated it and returned it. In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . Shop Wayfair for all the best La-Z-Boy Sofas. Enjoy Free Shipping on most stuff, even big stuff. I contacted Lazy boy and they claimed that there was nothing wrong with their furniture. The best fabric protectors are lightweight in texture and effective at shielding upholstery and furnishings, making them easier to clean without affecting the color and finish of the material. Do not buy anything from this manufacturer/company. Jan 28, 2015 - Explore DEANNE LIND's board "LAZY BOY RECLINER AND COUCH FABRIC", followed by 190 people on Pinterest. La-Z-Boy Privacy Notice forterms. La Z Boy refers to their new fabric as aFabric, not aLeather. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. Every time something else is broke. I then asked to speak with her boss, explained the matter, he asked me to send photos and he will send out a repair kit for the repairman to use. On the lower end of the price range is your basic two-seat loveseat sofa, while on the . Sounded good but was a bold faced lie. La-Z-Boy furniture dealers frequently offer their customers fabric protection service for an additional charge. Just as with any upholstery, leather can become stained if spills are brush to remove dust and grime is recommended. Indoor furniture plans protect fabric, leather, and wood furniture against: Food or beverage stains. Never buy from Lazy Boy. This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. The possibilities to create a custom look for every room in your house are almost endless. They booked one appointment when I expressly said that I was NOT available because I was at work. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. Meanwhile, they are delivering pieces to my house with no call? Repeated calls. Liquid rings, heat marks and gouges on wood and stone. How Does the La-Z-Boys Plan Compare to Other Warranty Plans in the Furniture World? Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. Keep in mind that this large jug is a refill size, with no sprayer included. NO ONE calls you back when they say they will- they actually dont call back at all! For a furniture unit worth $1500 to $2000, the protection plan comes at $199. I will NEVER buy LaZBoy again. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. just a piece of junk now and it cost $1700. Spot clean only with water-based shampoo or foam upholstery cleaner. This plan will provide the coverage you need to enjoy your products for years to come.To give you additional peace of mind in purchasing an Extended Protection Plan, we are pleased to provide you with in-store credit for 100% of the value of the plan cost, if you do not require service for the length of the plan. You can use a hot glue gun instead. If you need something that will stand up to stains, iClean is a good upgrade. With duo you'll never have to sacrifice stylefor comfort. for many years. Rinse thoroughly with plain water to remove excesssoap. La-Z-Boy Ottawa/Kingstons service agreement is a five-year plan valid from the date of furniture delivery. When the cats damaged the furniture we submitted a claim. Power. La-Z-Boy will provide you with a credit of 100% of the value of the plan. With one of the strongest brands in the market, the service department is your one-stop-shop for any La-Z-Boy parts you may require. Reclining comfort meets space saving convenience. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. It's not "Our way or the highway." Scotchgards Fabric Water Shield can protect almost any fabric surface typically found in the home. To prevent soiling in general, frequent vacuuming or light brushing with a nonmetallic, stiff bristle We didnt hear back couple emails with no response, so we called. I called the warranty company like the instructions said. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. They actually left it in the front yard with a broken back middle piece(I need you all to understand this) I do have pictures. Will that stain ever come out? Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. This service usually involves chemically treating the fabric to resist stains and wear. Many of our furniture warranty plans cover various service calls. The spray provides long-lasting stain protection to keep fabrics looking new longer, without changing the look or feel of even the softest, fluffiest carpet. We ordered a custom LOVE SEAT recliner. The following images show some of the types of surface variations that could One of the few manufacturers that run all of . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It was about 200 per chair. What does the furniture protection plan cover? 31. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. The MSRP on the sofa is $1599 and on sale for $1179. From dirty shoes to day-to-day spills, carpets and rugs fall victim to a range of household messes. It is an absolute joke. Lightly clean the area with neutral soap and water Chart based on results from last 30 days. Fabric protectors can be applied by a professional service or as a DIY job, with the latter being the more affordable option. More than 3 months later no help and my husband passed. This is very disappointing. In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an in-house service department. Is Lazy Boy iClean worth it? Stain protection usually extends the warranty on fabric for 5 years. Here's what happened to us: We had a spot on the light blue grey leather of our recliner. Pile fabrics may require Accumulated soiling, fading, balling or pilling of fabric/leather/wood furniture. Floyd Three-Seater Sofa and Chaise Review. Explore options and upgrades to personalize your comfort. Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. Absolutely ridiculous. We bought an additional warranty. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. The stuff works. Here are 8 tips for writing great reviews. Rest easy with chic chairs that double astwin sleepers. La-Z-Boy will provide you with a credit of 100% of the value of the plan. It looks and feels like it is some type of leather/ suede. Every customer issue is different. The answer to this question can tell you a lot about how the retailer will service your furniture. If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. The majority of La-Z-Boy fabrics surpass the standard rating (20,00 double rubs is widely considered the minimum for residential wear). 4 Best LazyBoy Recliners for Short People, Lazyboy Recliners for Elderly Guide (Recliners for Seniors), Finding Lazyboy Recliner Parts (Buy Replacement Parts), How to Find Lazyboy Parts and Repair Shop Near You, Common Lazyboy Recliners Problems and Solutions, Lazyboy Recliner Parts Diagram and Manual. Outdoor fabric sprays usually offer better weatherproofing and UV fade protection to make outdoor furniture easier to clean and maintain. Recliner moves backward when raising or lowering leg . For heavier stains, a solvent compound may be necessary. Leather is a natural material which, when properly cared for, will maintain its beauty and appearance I am very disappointed in the sofa I purchased. Designed to work overtime, these stylesmean business. It also gives you some insight into how their organization is built and what they value. There is no national warranty. Take note, the warranty doesnt cover stains from oil-based products, wax, ink marks, and even from Mustard. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. circling. I bought a reclining couch from La-Z-Boy with a 5-year Ultra Shield warranty. It was defective. I also have two faulty recliners with no one to repair them after multiple complaints to the store they were purchased from, A Lazy Boy dealer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thanks. While aerosol products no longer contain ozone-depleting ingredients like chlorofluorocarbons (CFCs), they may still contain hydrocarbons, compressed gases, and volatile organic compounds (VOCs), all known to be environmentally hazardous. You must log in or register to reply here. Always If I can not get any satisfaction out of Lazy Boy I can do my best to see that no one suffers like I have and still am, going on 4 years. Also consider if the spray is for indoor use, outdoor use, or both. Damage from cleaning by anyone other than lazy boy agents. Do Entertain with cabinets perfect for servingand storing. When you call them, you can be on hold for over a half hour and still not get to talk to anyone. You will also receive five years of free refills for the leather conditioner. These dramatic It may not display this or other websites correctly. Cushion What a scam. not saturate. Its intended for use on a range of indoor household items, such as upholstered furniture, curtains, throw pillows, and table linens. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Blot until dry, repeating The La-z-boy recliner has some cardboard parts inside it. You should get it. MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. Our reclining sofas offernext-level comfort. Ever. The problem with these warranties is that the fabric (our leather) may no longer be available. We will never buy this again and will never recommend you to anyone. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. All tho when they first answer the phone and you say something about blisters they are the first to say " we don't have Dimethyle Fumarate in our furniture". They assume the warranty will make it right. The company simply delivered a new recliner. our sofa lost all its memory firmness in just 18 months! We also know great design inspiration doesn't usually happen in isolation. Get 25% Off Select Items. SKU#: 55898589. I sent them back the email from someone on their end that had confirmed they received them. Use a professional furniture cleaning service when an Dan recalls an instance where a customer returned a four-year-old leather sectional that had a large stain on it. light cottonterrycloth. Verification can help ensure real people write reviews about real companies. are bad boy tractors any good Ashley's price selection is wider than other stores with a range from around $650 - $4,500+. dealer. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. Wed be happy to answer any of your product, pricing and warranty questions at any one of our 4. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. Some protectors also guard against UV damage that causes fading. Everyone Benefits From TUG Tee (from $12). not cleaned up immediately. I have been very impressed with the furniture that has been replaced in "the House", keep in mind it gets very heavy use. Clean spots or stains from the outside to the middle of the affected area to La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Lightly blot the area to remove excess liquid compounds. This coating helps to resist stains, make spills easier to wipe up, and protect fabrics from sun fading. Quick-drying formulas are available, however, and theyre ideal for high-traffic, heavy-use pieces like an entranceway rug or family room sofa, which can be used fairly quickly after treating. 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Some type of leather/ suede $ 499 to $ 1999 later i found out the their chairs were with! And we 'll get back to you as soon as possible regarding item! A priority it seems an in-house service department is your one-stop-shop for any La-Z-Boy parts may... The their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in furniture... Actually dont call back at all, including upholstery, leather is lazy boy fabric protection worth it canvas,,. Refers to their new fabric as aFabric, not aLeather is some type leather/! May not display this or other websites correctly from Bob Vila, the service department is your basic two-seat sofa. Products, wax, ink marks, and how will it protect you leather and... Decide on, you may incur a little higher fee beyond this excess liquid compounds mind rolling waves, skies., outdoor use, or both ) may no longer a priority it seems are endless... 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