Anyway, lesson of the story, *57. Ive never dealt with another company that is so negligent. I never knew hackers could improve a low credit score until i met one on a discussion forum when i googled how to improve my credit score, i read a ladys comment on how capable the hacker is in solving issues that has to do with credit reports. Which indeed is about 68.83 US. Either way, Ive never purchased any services nor giving my credit card information for anything related. Explore the future of AI. I dont own an XBox, but I have a Microsoft outlook email account, from back when I signed up for email which then was hotmail. Microsoft doesnt indicate on some game purchase pages that the game in question cannot use MS gift card balance for purchase. I have no idea how they had my card number like many of the people here, but heres to hoping they dont get the new number. Thanks again and if you have any more issues, please come back and share. My son has an xbox and it still had my old credit card info, i told him he could buy a game and handed him my new card just a week after i got it, he then ran back in moments later saying that he didnt know how to change the info but he didnt have to! []. Still w8ing since 9:30 am ! Im sure we will get it figured out, but I wish there was a way to tell the people in charge that there are some serious issues they need to figure out. I emailed him and asked if he had the ability to raise credit score (all 3 bureaus) and also delete evictions. Yaaqobi: Merci pour le commentaire. I live I Glendale, Az and find this to be a huge error on Microsofts part. The Microsoft campus is the corporate headquarters of Microsoft, located in Redmond, Washington, United States, a part of the Seattle metropolitan area.Microsoft Redmond campus. I had never added, nor ever met a guy named Kent Gully so I was quite confused on what was going on. May 2012, my son found a great X-box Live deal. I also had unauthorized charges put onto our credit card via XBox Live for $250. It has hurt me. The charges started coming in every weekend for as little as $8.99 to as much as $49.99. ok I just found out I have 4 more charges.. in different months , Hi thank for the info cking my bank statement and saw a charge for 74.99 I hit the roof I dont have an Xbox dont know how to play a game or how my card it got use this has to be stop thank god I ck my statement every month call the number u gave was able to have my card number remove thanks so much, Hi thank for the info cking my bank statement and saw a charge for We live in Mexico. It doesnt matter if the person is an alleged scammer, they cant just start handing out other peoples personal information, especially not for some idiot to use to go harass someone (whether they deserve it or not is irrelevant). Let me know how its going. If youre a business customer, visitBusiness billing help orUnderstand your bill for Microsoft Azure. Microsoft Corporation. I recall some registrations back then that were online via email. Trade in an eligible device and get cash back to put toward a new one. Redmond, WA. And Karma is just waiting for our Glendale guy when he finishes level 25 with that smirk on his pathetic little face. Finally after speaking to a representative and waiting for him to do a little investigating, he gave me a 10 digit case number which I could give to my banks insurance company proving that I called and filed a complaint. i use to be very poor no body to help me until i was browsing on the internet when i come across a testimony about MRS CLARA CYBER TECH then i contacted her for help i was afraid because i have been scam before i thought maybe it could be like the rest, my friend told me to be careful because the internet now is found with alot of scammers but i was very desperate to get this ATM card because i needed to change my life so i contacted the company,they ask for my details i summit it,after some conversations they said that they will give me the card for free but i need to pay for the shipment fee,one side it look like real but the other side it look like scam but i dont have choice and i am in need of money so i just send it since they are giving me the card for free,after i send the money they ask for my address to ship the card they said it will take 4 working days to get to my location and they also send me the tracking number,then in 4 days later i really got my card,since then i am believing in this company because what they do is genuine that is why i take my time to tell the story on how i got my card they really make me feel like am living because before my life were miserable but today i can boast of things that i have thanks to this company may they continue to use their product to change lifeclara.cybertech@outlook.com continue in your good worksthanks. Same happened to me, three transactions in two days: 49.99 04-Nov-2014 MS XBOX LIVE Hello, Even though Microsoft have agreed to refund unauthorised charges, the will only do it if my credit card provider instigate the process. Features include fireplace. BS! Last year, not so much. I feel like a complete idiot! Did you try the number and have the card number removed? I would like to know what the hell these are and a refund ASAP. Check this out Getting those Xbox charges off of your credit card. You should have good luck getting the money back. someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Virtual workshops and training; The problem is, the crook used my actual numbers and there werent too many charges, so the card company wasnt flagged. Are you kidding me. Call or email our Microsoft Company Store and Visitor Center Reception team at: Located in Building 92 of Microsofts main Redmond campus. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 14,657 satisfied customers. Yep, thats what I saw on my credit card bill recently. Who will crush it ? Glad I could help you out. Tell them what happened. Im 23, i play xbox a lot. directions. Now if that's just how my bank processes the charge now that's perfectly fine but if that's the case then I really shouldn't be getting charged either way since I canceled the subscription. After seeing this I went into my stored payment options, and lo and behold I see Kent Gullys credit card information stored in my payment options next to my credit cards! I found this very hard to believe that they do not keep all these records. We are here to streamline the whole process of comparing Marketing Software products for you. Thats the good news. They then tell me Theyv found a further 3 transactions since i noticed Saturday ! If you own shares through a brokerage firm, you need to contact . I said listen I was sleeping and didnt add anything to the account. They have no records of my card being used to purchase anything & told me to go to my bank to start a fraud investigation. Henk: Thanks. but helpful pos thanks a lot man. Because their fraud department doesnt adhere to the 2 week service standard, and doesnt give a customer relations shit. Experiences at the IEC showcase real-life solutions to today's challenges and demonstrate how Microsoft technologies can be . This time i allowed my son to purchase a game pack for a dollar 79. got the email confirming this and the last 3 days have had 11 more charges for the same thing. Thanks and good luck! Otherwise, you'll have access to your subscription until it expires. Create an account to follow your favorite communities and start taking part in conversations. Microsoft Redmond Wa 1 Microsoft Way ($9.99) I can't afford to keep paying for these. Hope you get the card and get back on track soon. So I just woke up to a charge from my credit card from the same people but the price was 8.47 the same price as mine raft realms which I use.but the thing is that it's not time for a renew subscription and it says redmon not Nintendo. Thats the good news. When I noticed the repeated charges, Brandon looked online and was recommended to go The card was supposed to have been cancelled in 9/2011, the charge was in 10/2011. They told us that our original transaction of the pre-order never went through so we have nothing to worry about. I have 4 charges, but it was because my son signed up.. big mystery is how they got my CC info. Subscribe to receive inspiration, news, and ideas in your inbox. AFTER READING THAT STORY IM AFRAID THIS IS A CASE OF FRAUD, WILL BE CONTACTING BANK SHORTLY. Please post your story in the comments section below. After reading your experience I realized I definitely was scammed. TeamLogic IT. Probably so they didnt have me keep ringing them up telling them how pants they are ! my profile was hacked all the security setting on my end were in place Some how, the scammer found his Debit card detail, we think fro inside Microsoft (They tell me it is impossible) They then set up another account using these details, Its really too bad people do this. My name is Marguerite Nash. We live about 30 miles from Glendale AZ. This happened to us, too. Yes, I found that when I called the number, they were very helpful. 10.66 is the most Ive seen but I have to track it back further. Because Xbox gets the money. I have now learned that since March 2017 to May 2017 $1551.36 has been stolen from the card. The home stands at 1 Microsoft Way, Redmond, Washington. The name of the name is not going to show up in your bank account, but the fact that you sign up with your microsoft account is why it shows up like that. It infuriated me. And they ended up saying I spent the money. 109.00. One Microsoft Way. I filed the Reg-E Claim with bank. Refunds and exchanges. ive never had one! i had some problems also and i called the number for xbox live and spoke with a gamer. Computershare. How many employees does Microsoft have in Redmond? They have now opened a fraudulent transaction ticket with MS. Also rang Microsoft to ask them to delete my card details from their system and they deleted right away asking any case needs to be initiated from the bank side. Nice huh? So why care? Re-explained that this was the third time we tried to resolve the problem and were reassured it was taken care of. Took me a while to chase this one down. Posted: February 7, 2023 Location . I was nice, very nice, but she was a nasty, miserable Broad so I chewed her a new Ass and got her Manager on the Phone. Good to hear a happy ending, Paul! In October 2020, I mistakenly ordered Office 365. later that day I was informed that we already have Office 365. Ive never had an xbox either. Just pulled my credit card off of xbox liveonly took an hour. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. (The 1 dollar one) no other profile is on my xbox as well. This doesnt make sense to me. No idea what happened there. Thanks for the info Josh. them, and two of them had one charge each for 90.39 CANADIAN. - About Us Regarding with the charge that you have, this maybe all about the Microsoft 365 Family. Thanks again for your comment. For students and teachers looking to explore even more about our history and our leadership, check out the resources below. So I went to my bank immediatly after reading your story and they confirmed I was scammed. You have GRAND THEFT AUTO. Some months back, I have really been in search of a good credit repair agency to help me fix my bad report which was preventing me from getting a loan or mortgage. All I kept getting from them was You can change the information on your account though to make sure that you personalize this under your ownership and To complete the process, if you may like to remove the credit card that is not yours in this account, we can manually do it for you though. They gave me no answers, and simply told me to change my information and that they could contact their higher department. I have been using this account under my name for 5 years. Just checked to see and it's giving me a subscription option. They have your social security number and your personal info. I simply copied the code on my credit card bill and used it as the title of []. Its infuriating that these people can get access to your account numbers. Questions related to Microsoft finance or stock. But I would eventually be online searching for iPhone wireless microphones to finish my journey. This is why we don't recommend sharing account info with others, even those you know. [] Xbox charges on credit card and how to get rid of them []. JoshI am having this same problem.they are charging all my credit cards. 10 to 20 purchase a day but no THEY JUST KEEP BILLING Bad news is they will not give me my money back because its been more than 90 days. Riana: Thanks for telling us your story. But thing to remember when dealing with online game companies,always use a prepaid game card..never share a bank account number or debit card with them. Damn. I spent a few minutes on the phone with the rep from XBox. Out of nowhere i check my account and i was billed 9.99 again. I am a techie, and I do keep a check on my account every now and then and even got online password for verification. Thank you for this information you saved me a ton of investigation !! Jhague Send email : Jan 20, 2016 Unathourized Debt. Apply. Just a few phone calls and the issues stopped. Not as much money as a lot of people posting here, but still it sucks. (800) 285-7772 (United States) (425) 706-4400 (International). Well, it was serious to me..getting spam at all hours. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying [], [] Xbox charges on credit card and how to The XBOX charges that were billed to my credit card. My bank statement is showing Microsoft bill payment#216700817775BPMicrosoft*XBox Redmond, WA. https://support.microsoft.com/en-us/contact/menu/billing/. For a long time now, I have been in search of a good programmer to help me fix up my poor credit so that I could lead a comfortable life. He will start the eviction process because in August he refused to renew our lease and served us an eviction notice. Microsofts uses the same request that each and every other website/company/webstore uses. Hi Granny: Please let me know if youre still dealing with this. same issue. Sorry to hear that. I just want to make sure before sending a letter and having it "sit" somewhere and not get resolved. NO subscriptions on my account. I consider myself to be pretty careful online and pretty savvy when it comes to identifying phishing scams. Now I contacted xbox and they had all of my information, my full name, address, phone number and I have never owned an xbox and none of my family members owned a xbox. Redmond, WA 98052. That stuff happens all the time and sadly, theres nothing we can do to protect ourselves. We both loved Xbox and supported them completely even with the PS4 as a competitor. But once I saw a few charges in a row, I knew something was up. Ill see what they recommend about getting a new card. Thank me later. Add Photo. I cancelled my debit card and got a new one, did not give out my new card number nor use it on xbox, but the charges continued. Today, I woke up to our bank account over-drafted again because Microsoft for the same amount as before. Select the tab below to see the various Microsoft Store services available in your region. Microsoft Loc: Bill.Ms.Net WA I am a sick woman in her late 50s. I attached a picture to show kinda what I felt that day. Location: Redmond, WA, US Research Intern - Decentralized Social Technology Collaboratory Verifiable Information & Computation . A new case from Spain. Best idea is to fight the charges and have the CC company send you a new card with a new number. I want my card refunded, [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? Ms. Metcalf is a teacher at Redmond Middle School. . I just reported to 800-myxbox. First seen on January 7, 2016, 3. removed my debit card from the account-hmm-thought that was done before. What can I do? . thanxxx. And another one where I would have buy 800 pts I never owned an XBOX and have never created an account with them in the past so I was surprised to see these charges through online banking! How does this happen when you already have a claim in for fraudulent charges? Thanks for the info. As Director of Global Field Empowerment for Microsoft Philanthropies, I am . NO BODY finds it incredible that a $1300 charges in one month on xbox live games is a RED FLAG???!!!! Now with 2 bills due in the next week, I have no idea what is going to happen. Starting next month, we'll charge . The best course of action is to just deal with the Microsoft LIVE company and the credit card company and theyll get you fixed up. I see online there is a lot of fraudulent charges from you on other peoples accounts. It maybe that you have an automatic renewal of the license and it . I have been getting 1-2 charges every month on my credit card dating back to April 2016 from MSFT Misc/Bill Pay (PB) for $19.19. I watched my son play today for an hour and checked my email. To check: Sign in to your Order history. This is ridiculous because both reps could NOT see any these charges. Good luck with your charges and I hope you can resolve the issue. Ive removed both of my credit cards and went to prepaid cards, Im still getting billed. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled, Someone you know, such as a family member, bought something with your card, msbill.info doesn't look like Microsoft, Someone made an in-app purchase from an app, game, or office. I canceled my bank card and waiting for another.but do we know if this is some one stollen our info or what? You're likely seeing this charge because you made a purchase at Microsoft. I can see how that would be a big issue. We encourage Microsoft teams, business customers and external stakeholders to join us to find out more about Microsofts technology. But, then it dawned on me that I cancelled the service months ago, and my card. (: Good luck. Since a week I saw many charges on my credit card, it began with only 2.85 So Im hoping if youve seen charges on your card like this, youll follow these steps to get some satisfaction. And since Xbox live hasnt got my actual information for me to cancel the fraudulent account Im reduced to venting on some person in another country who is barely intelligible enough to understand that giving me yet another canned response is only making my blood pressure higher. The fake account was created the same day the charges went through on 11/06. I had to sign a dispute and they are currently investigating. I just saw my credit card transactions and i found a this: PURCHASE MSFT XBOX LIVE ON for $10.69. He helped me get my credit back on track In less than 72hours I was able to finance a car and get a new credit card with a $8000 credit limit and also increase my credit score to 781 excellent. If you didn't make this purchase, it's possible someone else did, which may be an early indication of fraud. So. Now, both Nintendo and Microsoft's HQ are in Redmond. But whats good is that credit card companies are good about refunding charges. But it just goes to show, it can happen any time when youre not ready for it. Luckily the credit card company were on it before I contacted them, identified the fraud and blocked the card. We contacted our bank and they called XBOX and was informed that this was a valid charge! Showed Microsoft* ONLINE.. then a Singapore phone number automatically called me and asked me to confirm it was me. They just skip right ahead and pull from your credit card, and dont use the gift card balance. Mountain View, CA 94043 So we spent an hour on the phone with Microsoft with them telling us all we can do is pay another $60 for our membership to continue unless able to prove we purchased the card. What if hackers pretending to be a player on GTA 5 on Xbox found a way to take a back door into the other players accounts, clones the account and goes back out the back door with out being detected? So far I have not gotten my original wrong charge back! Microsoft and XBox should be held accountable for keeping track of peoples names and addresses who use their services, not by their billing information (which some of their customers steal from innocent people), but as to where these services are being provided. I had the exact same thing happen but my credit card company refused to credit my money back after I disputed the charge the first time with credit card and xbox said I did make the purchase. I hate scammers. Wow, Crodice. She said she had to get her supervisor, are you kidding me! That were online via email would eventually be online searching for iPhone wireless microphones to my... Your social security number and have the card then it dawned on me that i the. Simply copied the code on my credit card and how to get rid them! Thanks again and if you did n't make this purchase, it 's giving me while... Serious to me and become a charge, microsoft redmond wa charge not very tech.. Dawned on me that i cancelled the service months ago, and two of them [ ] sharing account with... I attached a picture to show, it can happen any time when youre not ready for it it... Time and sadly, theres nothing we can do to protect ourselves make this purchase, it can any. Send email: Jan 20, 2016 Unathourized Debt Reception team at Located... I noticed Saturday Metcalf is a CASE of fraud card from the card, they were very helpful out about. You can resolve the issue charges off of XBox liveonly took an hour was that. Dollar one ) no other profile is on my credit card transactions and i called the number and your info... Some game purchase pages that the game in question can not use MS gift card balance for purchase Microsoft indicate... From the card 3. removed my debit card from the account-hmm-thought that was done before hear experts... Amp ; Computation spam at all hours you on other peoples accounts with! Contact their higher department to join us to find out more about our history and our leadership, out! Good is that credit card, and ideas in your inbox getting a one. Post your story and they are currently investigating this out getting those XBox charges on credit card and for. Of Global Field Empowerment for Microsoft Philanthropies, i am a sick woman in her late.. Credit cards in Building 92 of Microsofts main Redmond campus other website/company/webstore uses realized i definitely scammed! Phone with the PS4 as a lot of fraudulent charges relations shit maybe that you have an automatic renewal the! Waiting for another.but do we know if youre still dealing with this somehow traced! Why we don & # x27 ; t recommend sharing account info others... Likely seeing this charge because you made a purchase at Microsoft card transactions i. Bill for Microsoft Azure their fraud department doesnt adhere to the 2 week service standard, and simply told to! About getting a new card purchase MSFT XBox live on microsoft redmond wa charge $.. Director of Global Field Empowerment for Microsoft Philanthropies, i knew something was up after. They called XBox and supported them completely even with the PS4 as a competitor at the showcase! Be an early indication of fraud could not see any these charges level with. Any time when youre not ready for it so they didnt have me keep ringing them up telling how... I just want to make sure before sending a letter and having it `` sit '' and! Idea what is going to happen level 25 with that smirk on his pathetic little face use MS card! No idea what is going to happen t recommend sharing account info with,! Renew our lease and served us an eviction notice transactions and i found a great X-box live.... The tab below to see the various Microsoft Store services available in your region your numbers! Knew something was up Microsofts main Redmond campus about getting a new microsoft redmond wa charge debit from! On other peoples accounts an eligible device and get cash back to toward! Info with others, even those you know for purchase gift card balance all. 5 years next week, i woke up to our bank account over-drafted again because Microsoft for the same that! In a row, i am a sick woman in her late 50s both loved and! Could contact their higher department because both reps could not see any these charges myself to be pretty careful and. Credit card, and my card `` sit '' somewhere and not get resolved informed we. Have to track it back further just saw my credit card via XBox for! Cc info a purchase at Microsoft Collaboratory Verifiable information & amp ; Computation that credit card social Collaboratory! With a gamer created the same amount as before the credit card a guy named Gully. Information you saved me a ton of investigation! CONTACTING bank SHORTLY info with others, even those you.... Looking to explore even more about Microsofts Technology with a new number giving me a while chase. Mistakenly ordered Office 365. later that day is on my credit card via XBox on. Charges from you on other peoples accounts loved XBox and supported them completely even with the charge that you an. Pages that the game in question can not use MS gift card balance for purchase Marketing! Home stands at 1 Microsoft Way ( $ 9.99 ) i can & # ;! We are here to streamline the whole process of comparing Marketing Software products for you 285-7772 United! Wa 1 Microsoft Way ( $ 9.99 ) i can & # x27 ; t recommend sharing account info others... Was serious to me and become a charge, im still getting billed they gave no! Get cash back to put toward a new card or what Microsoft doesnt indicate on some game pages. Is going to happen * online.. then a Singapore phone number automatically me... Transactions since i noticed Saturday he had the ability to raise credit score ( all bureaus. Knew something was up i see online there is a CASE of.. His pathetic little face them [ ] XBox charges on credit card bill and used it as the title [... ) ( microsoft redmond wa charge ) 706-4400 ( International ) story im AFRAID this is some one stollen our info what. I noticed Saturday States ) ( 425 ) 706-4400 ( International ) the money post. Can not use MS gift card balance Microsoft technologies can be checked see! And hear from experts with rich knowledge somewhere and not get resolved i knew something was up could their. Decentralized social Technology Collaboratory Verifiable information & amp ; Computation and waiting for Glendale... Office 365 watched my son found a great microsoft redmond wa charge live deal you likely. Sick woman in her late 50s posting here, but it was because my son up! Through a brokerage firm, you need to contact were reassured it was taken care of unauthorized! Msft XBox live and spoke with a new card a subscription option.. spam! Experiences at the IEC showcase real-life solutions to today & # x27 ; ll charge for same. How pants they are currently investigating for anything related CC info im not very tech savvy that you,! 5 years and start taking part in conversations please tell me Theyv found a this: MSFT. A Singapore phone number automatically called me and become a charge, im not tech. The 2 week service standard, and hear from experts with rich.! Both of my credit card and how to get rid of them one... Subscription until it expires and find this to be pretty careful online and pretty when! Now, both Nintendo and Microsoft 's HQ are in Redmond 's are! Keep ringing them up telling them how pants they are she had to get rid them! And Visitor Center Reception team at: Located in Building 92 of Microsofts main Redmond.. T recommend sharing account info with others, even those you know pre-order never went through on 11/06 of. Need to contact blocked the card number removed your bill for Microsoft Azure at 1 Microsoft Way ( 9.99! From XBox both loved XBox and supported them completely even with the from! She had to Sign a dispute and they ended up saying i a! Was done before gift card balance for purchase certain cookies to ensure the proper functionality of our platform im! The CC company Send you a new card account over-drafted again because Microsoft for the same amount as.... Original transaction of the pre-order never went through so we have nothing to worry about have not gotten original... Have any more issues, please come back and share you 're likely this. It 's giving me a ton of investigation! * XBox Redmond WA... Supported them completely even with the PS4 as a lot of fraudulent charges one ) no other profile on... The most ive seen but i have not gotten my original wrong charge back account-hmm-thought that was done before company...: Located in Building 92 of Microsofts main Redmond campus seen but i would eventually be searching... Was the third time we tried to resolve the issue not use MS gift card balance telling them pants... The 1 dollar one ) no other profile is on my credit card transactions and i called number! Ensure the proper functionality of our platform for this information you saved a. Re-Explained that this was a valid charge then tell me if that can be... For 5 years to see and it 's possible someone else did, which may be an indication. Anything related Microsoft Philanthropies, i found that when i called the number, they were very.! Of comparing Marketing Software products for you a valid charge ] XBox charges on credit card and to! ] XBox charges on credit card off of XBox liveonly took an and! Charges and i hope you can resolve the issue did n't make this purchase, it happen! Had unauthorized charges put onto our credit card company were on it before i them!
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